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For full features; Go to The MOST dishonest car company
What has happened to Jaguar since FORD bought them. They have become the
most dishonest car company on the planet. In my case my father bought the
car and one of the inventives was what the Jaguar salesman explained as the
"Piece of Mind" program. that program allows for the car to be turned in
should the lessor or purchasor pass away. Unfortunately may dad passed away
last May and we attempted to turn in the car. They outright said NO! The
piece of mind plan was really the "Piece of Crap" plan. They said that
since the title of the car included his company's name on it, the piece of
mind plan was nulled. Since we had no choice, we agreed to jeep the car and
a Jaguar Credit debt manager agreed to waive the late fees if the payments
were brought current. Well the payments were brought current but the
statements kept carrying the late fees. I called them today to
inquire...and to my dismay they claim that the debt manager did not note
the arrangement of waiving the debt. NOT TRUE and more lies. This has got
to be the most dishonest and treacherous car company in the world. The cars
are inferior and the service is even worst. Those issues do not even
compare to the level of dishonesty and outright lies in order to sell and
collect money. Beware if you are thinking of buying a Jaguar. They will
lie, cheat and do whatever they can to get you into the contract.
Thereafter you are nothing more than another sucker!!! Stay tuned and stay
away from Jags....
cigars
I'm sorry for your loss, It's terrible that Jaguar would do such a thing,
although you probably already know that all companies will do anything that
they can to get out of agreements made to their customers..Good luck with
them in the future, I hope you will get something out of them :banghead:
by the way, I'm moving this to the 'Euro imports' section :thumbs:..also,
it's very polite to use the intro section too :thumbs:
Cliffy
Cliff thank you for the kind words. I have introduced myself in the new
members section. Thanks
cigars
Is there any piece of paper anywhere you ever saw, signed or was notified
of, had access to, or exists today thats says the car has to be privately
owned to be turned in under those conditions?
DodgeRida67
Emotional hyperbole at it's finest. Sorry for your loss, but people have
been burned by dealers of EVERY car make. And by contracts of every sort. I
can go on car sites specializing in opinions and find the same charge
levelled at every brand out there.
Your ONE example does not make a manufacturer "the most dishonest and
treacherous car company in the world."
Your best bet is to get a lawyer to read the contents of the original
contract, so you either know what the truth is, or at least have something
to hold over the dealer's head.
As for that last statement, do you remember Jaguar from before Ford owned
them? This is MY driveway:
http://mywebpages.comcast.net/cvetters3/cream_jag2.jpg
ChrisV
Thats what I was getting at, just in a nicer way and dodging coming strait
out and saying it.
When you go to a dealer, they will tell you what you want to hear. You
don't listen to them. You read your contracts and such. It's not their
fault, it's basically your own ignorance for believing them that you got
treated like that for. They just filled you with half truthes, but it was
probably written somewhere that it has to be privately owned only to get
that deal and you just didnt look for it.
DodgeRida67
I agree with you to an extent, DodgeRida and Chris, however, Jaguar have
been known for getting themselves out of binding agreements in the past.
Obviously, all companies do it (not always car companies either). The way
they tend to do this is by piling on all the paperwork and waiting while
you, the customer, sits there and reads it. This, in most cases, makes you
skim through the text rather than reading it thoroughly. In the case of
'Cigars' Jaguars customer service skills leave alot to be desired. I still
say they ought to sort something out :2cents: :2cents:
Cliffy
Yes they pile on the paperwork, but you can't blame them and get sour for
you not reading it and signing off for it. I know there was something
somewhere saying it had to be privately owned, it's required by law. They
have given out millions of the same contracts probably, the law is
farmiliar with it all, so basically if you want to take it to court its an
automatic loose.
It sucks, it really does.
DodgeRida67
My point was, the salesmen diliberatelly pile on the paperwork and wait
while you sign it...It's just hard to read and sign while they are
watching, it makes you read the literature to quickly, also, manufacturers
word things in a complicated manor, that most people would need a
dictionary to look up!..and it's not an automatic lose either, it depends
very much, on the contract..we haven't seen it after all! :2cents:
Cliffy
its the good old fashioned, heres a cup of tea thats hotter than the sun,
trick.
Send them a few intersting letters and tell the local paper about it, you
might be able to sort it out that way. sorry about ur dad.
cinqyg
Put it in the paper. Whoever reads the paper will think "aw hell, why does
a story like this get on the paper everyday" People get ripped off everyday
because of not knowing what the hell they're getting into.
DodgeRida67
diffrent culture i guess. we use media to piss ppl off it ussally works a
treat, well overe here on our little english isle anyways.
cinqyg
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Nice couple of Jags...ChrisV.
Have you had much problem with the electrical systems? I have three
friends with Jags about that same age and they have all had elec.
problems...from lights not working properly, to annoying unknown problems
with starting the car...
I have heard from a mech or two that they are notorious for this type of
problem. But then you hear this a lot from mech's of all types.
.
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BavarianWheels
alot depends on the age and lucus electrics
cinqyg
It's not just about the dealer. I personally called Jaguar to work it out
and when we had no choice but to keep the car and pay the past due that was
owed during my dad's hospitalization, they clearly told me that if I paid
the amount due they would waive the late fees. After they received the
money they came back at me and said that now I have to pay the late fee.
That was downright dishonest and a technique they used to falsely induce me
to paying the amount due, since the late fee is substantially less. This
was from one of the top guys at Jaguar credit. Now if he is the boss
imagine what the underlings are capable of doing. That's the low level crap
that unscrupuleous used car dealers and scam artists use. With this
attitude I am sure that they have no problems with their dealers lying to
older seniors in order to sell cars.
cigars
Short of a pistol to my head, there isn't a power on earth to make me sign
a contract, without me reading it. I have been jailed and my glasses taken
from me, and I wouldn't sign a damn piece of paper without reading it.
Refusal?- Never lost a case. You have the option to take the contract home
or to a lawyer before it's signed. Get my drift?
lectroid
I understand what you're saying fully Lectroid, and after my own, bad
experiences with such people, I'm exactly the same as you. It's just that
some people feel alot of pressure when in these situations if ya get what I
mean! :thumbs:
Cliffy
These make you a little more wise/// they don't make you mature, or should
I say act your age. :hi:
lectroid
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All this...from a simple advertiser... :screwy:
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BavarianWheels
The problem is you trusted a dealer's word. Don't ever ever trust a
dealer's word - trust only things that the court will trust - written and
signed on a piece of paper.
DodgeRida67
A serious answer for you.
The Jaguars are typically older British in that they are possesed. ;)
The original Lucas starters are weak. Unfortunately, they have all been
discontinued, and the only ones you can buy now are rebuilts (some of them
have been rebuilt 3-4 times in teh last 20 years...). The black one's
starter failed the first day I had it, so I replaced it with a Bosch gear
reduction unit.
The speedometer is driven from an electronic box that tends to fail
intermittently. I haven't done anything with mine. The cream one is fine,
but the black one would randomly start showing , say, 20-30 mph going down
the interstate.
The injection system is all Bosch, stock, and pretty reliable. But the rest
of th efuel system is pretty complex, with two gas tanks and a complex
series of solenoids and switches to make sure fuel is bing taken and
returned to the correct tank. This system fails quite often on older
examples. The black one had faild before we got it, and had been reduced to
having only one tank. (at 10-12 mpg, a single 10 gallon tank doesn't go
very far).
The charging system is good on some of the cars (that diodn't use Lucas)
and suspect on others. Both of my jaguars have had charging system issues.
I left the black one alone, as it was random, but still worked. The cream
one failed and needed a new alternator.
The AC units are mechanically pretty decent, as they are basically GM, but
the AC amplifier that controls all climate control flaps, temparature etc,
is expensive, and very prone to failure, so heating/cooling becoms very
random at best. I have to replace the one in the cream car. The black car's
never worked, but it has since become a parts car for the cream one due to
extensive chassis rust.
Mechanically the cars are pretty robust, but at thi age, there are a lot of
little things that can get annoying, from needing brake caliper work (the
rears are inboard mounted and a PITA to work on.). The Series III engines
are based on the same 4.2 that was introduced in '66 (and the ealier 3.8),
and they weren't designed around catalytic converters. So the Series II and
III cars of the late '70s and '80s in the US have a problem with the valve
tappet guides backing out from the heads getting too hot. When this happens
the cam can break the tappet guides sending large shards of metal through
the engine. Can be rather disasterous. Luckily, there is a cheap
aftermarket fix that stakes down the tappet guides. I've done it to both
engines.
The black car has been more trouble that it was worth, even though it was
wonderful to drive (when it worked). the cream one has actually been a
pretty decent daily driver (though at it's purchase price of $1300, I
expected things to be wrong with it).
It sounds like a lot can go wrong, and to be honest, it is. But looking
back on it, it hasn't been that bad, and total cost of ownership for a
rather classy daily driver has been very low overall.
Still, the ones made since Ford has taken over have been vastly improved.
ChrisV
What's this crap about? Advertiser my ass. What are you stupid or
something? Post whore :cussing:
DodgeRida67
First of all I am NOT an advertiser. I included a link to my signature so
that FORD and JAG would know who I am. No anonymous posting here. I told
the debt manager that I was going to speak out about what they are doing
and how they treat customers and he said he did not care. He said he would
have his boss call me but he never called...because they do not care. They
have a historical reputation and think that they can piss on people and
ride out because of their reputation. When it was UK Jaguar they would
have never let something like this happen!!! Speaks volumes of FORD...and
their management
cigars
Posting your name or the name of the dealer, the manager, and the
salesperson would accomplish that...
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BavarianWheels
When you know what you are commenting about, you can then have an
opinion...until then keep the comments to yourself!
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BavarianWheels
You, yourself, have done basicly the same thing, only it concerned BMW.
:badrazz:
lectroid
If you think that posting your name on a message board is a good
idea....this is what I think of your idea:screwy:.....
cigars
Exactly!
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You're wanting to post "your" website...AND...it wouldn't be the first time
someone has done that or allowed for the easy find.
But this still leaves the posting of the Dealerships name, the managers
name, and the salespersons name. If anything it lends some credibility to
your story and allows others to investigate a little further if it peeks
their interest.
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BavarianWheels
