Car Forums  

Go Back   Car Forums > Technical Discussions > Repairs & Maintenance
FAQ Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
Old 06-26-2006, 11:43 PM   #1
vwhobo
CF's Anal Orifice
 
vwhobo's Avatar
 
Join Date: Feb 2003
Location: Redneck Hell
Posts: 8,630
AllData DIY

I have been asked my opinion about the usefulness and quality of AllData DIY several times over the years on this forum and could never give any advice because up until this weekend I had never personally used it. Now I have and here is my professional opinion, but first the history of why I used it. Let me also make it clear up front that this is only one experience, so your results may vary.

An acquaintance of mine had a problem with his '94 Delta 88 and instead of paying a shop to have the car repaired he wanted to pay me to teach him how to repair it. Okay, fair enough, all I had to supply was my experience, knowledge, time and a basic scan tool. He was going to do the rest. So...

As anyone who has ever read my writings/rants knows, the first thing you need when working on an OBD vehicle with DTC's and an obvious symptom is to pull codes, then code descriptions and then a diagnostic/troubleshooting tree. The first two are completely taken care of with the scan tool. For the third item above you need some form of vehicle service information. Chilton’s and Haynes manuals don't have the info we needed (pinouts, connector locations, wire color codes and specific voltage/resistance values etc). This is when the subscription to AllData DIY came up.

I currently use Mitchell1 in my shops and have used AllData in the past... This is why we’re using Mitchell1 now. He paid for the subscription ($24.95) and began to look around. Navigation is okay but not great. Maybe with some time using it you could get the hang of it but the professional series is much easier. First we wanted wiring diagrams which were essentially unavailable. The ones that were there were very basic and for simple systems... Lighting circuits mostly. Strike one.

Then we looked for the diagnostic trees. They were there, but... The information contradicted itself from one table/figure to another. They also had incorrect values so when we tested a good component it might check bad and bad components might check good. Lovely. Note: I have to let you know that the way AllData presents their info is simply to copy and paste OE service info so they didn't make the mistakes, they just passed them on. Strike two.

Finally we called the "tech helpline". Ha! Monday through Friday, 8 AM to 5 PM PST only. And here's the kicker. They don't provide technical help, they only help you to find the existing information. And if they can't find it because it isn't there, there's nothing they can do to help you. Strike three, you're out, cancel the subscription NOW.

So, a quick look at my M1 got us the info we needed, first try. Diagnosis complete, PCM replaced, repair verified. Moral of the story. In my opinion you'll save time and aggravation if you can get the latest updated factory manual or find someone who will access M1 for a small fee. Happy fixing.

EDIT: I forgot to mention that to add insult to injury, the "tech helpline" is a long distance number (not toll free) in California, so you get to pay about $2 a minute to be placed on hold for 10-15 minutes. Good job.
__________________
Thanks for the pic, jedimario.

"Everybody believes in something and everybody, by virtue of the fact that they believe in something, use that something to support their own existence."
Frank Vincent Zappa, 1940-1993


Last edited by vwhobo : 06-27-2006 at 01:43 AM.
vwhobo is offline   Reply With Quote
Old 06-27-2006, 12:15 AM   #2
chris_knows
๑۩۞
 
chris_knows's Avatar
 
Join Date: Apr 2005
Location: Ontario, Canada Status:Trying to find my ish
Posts: 7,630
After doing some research to find out what Mitchell1 and AllData was, those look pretty useful. I might get a membership (to Mitchell according to your review lol)...when I get a car...and scan tool lol.
__________________
chris_knows is offline   Reply With Quote
Old 06-27-2006, 06:30 PM   #3
wordsux
CF Newbie
 
Join Date: Jun 2006
Posts: 11
haha alldata is extremely useful i use it daily in the shop. if u own a shop get it if not stick to manules cuz its not worth the price.
wordsux is offline   Reply With Quote
Old 06-27-2006, 06:55 PM   #4
97Talonchik
discombobulated
 
97Talonchik's Avatar
 
Join Date: Jun 2005
Location: Chattanooga, TN
Posts: 1,257
I agree wholeheartedly. I bought an Alldata subsciption in the past but found it hard to navigate. It takes a while to find what you are looking for and even then, the information is limited at best. I think I'll stick with my tech manuals.
97Talonchik is offline   Reply With Quote
Old 06-27-2006, 07:04 PM   #5
vwhobo
CF's Anal Orifice
 
vwhobo's Avatar
 
Join Date: Feb 2003
Location: Redneck Hell
Posts: 8,630
Quote:
Originally Posted by wordsux
haha alldata is extremely useful i use it daily in the shop. if u own a shop get it if not stick to manules cuz its not worth the price.
I see we have a new village idiot in our midst. If you had an IQ high enough to allow you to read simple single syllable words, you would already know that I own multiple shops after reading my post above. You would also know that I have previous and current experience with AllData as well as Mitchell1.

Please do yourself and the good members of this forum a favor now. Go kill yourself. Put a plastic bag over your head and tape it around your neck. Steal a gun and put a bullet between your eyes. Step out in front of a fast moving semi-truck (articulated lorry for Cliffy). Stick your head in an oven. Impale yourself upon a rusty sword. Stop using our oxygen. At the very least don't post here again until you understand the concept of having something worthwhile to say. And learn how to spell. You have about ten posts on this board and have already displayed that you are a moron of the highest level. I bet your momma is proud.
__________________
Thanks for the pic, jedimario.

"Everybody believes in something and everybody, by virtue of the fact that they believe in something, use that something to support their own existence."
Frank Vincent Zappa, 1940-1993

vwhobo is offline   Reply With Quote
Old 06-27-2006, 07:13 PM   #6
skeetin870
CF Enthusiast
 
skeetin870's Avatar
 
Join Date: Nov 2005
Location: Tulsa Ok
Posts: 208
Good to see you are back VW. I know two people who have shops and neither of them use alldata for the same reasons you mentioned. They didnt want to pay the price for something that didnt work as well as the cost merited.
__________________

skeetin870 is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump



All times are GMT +1. The time now is 09:18 PM.

Powered by vBulletin Version 3.5.4
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Copyright 2002 - 2011 Car Forums. All rights reserved.